At Entvex, we are committed to protecting your privacy and safeguarding the personal data you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, interact with our digital materials, contact us, or use our business engineering, advisory, AI-enabled, and related professional services. We process personal data in accordance with applicable data protection requirements, including the Law of the Republic of Kazakhstan “On Personal Data and Their Protection” and, where applicable, the General Data Protection Regulation of the European Union [GDPR].

We may collect personal data that you provide directly to us when you visit our website, submit a form, contact us, subscribe to updates, request materials, or interact with our services.

This may include:

• contact details, such as your name, email address and phone number;
• professional details, such as your company name, role, job title and business area;
• communication details, such as your inquiry, message content, preferred communication method and consent preferences;
• account or access credentials, where Entvex provides access to restricted digital materials, platforms or client workspaces;
• any other information that you voluntarily choose to provide to us.

We collect and process such information only where there is a lawful basis to do so, including your consent, our legitimate business interest, the need to respond to your request, or the need to perform or prepare a service relationship with you. Under Kazakhstan law, personal data processing is generally regulated by the Law of the Republic of Kazakhstan “On Personal Data and Their Protection”. Where Entvex interacts with individuals in the European Union or European Economic Area, GDPR requirements may also apply.

We may use cookies and similar technologies on our website to support its operation, improve user experience and understand how visitors interact with our content.

• remember your preferences;
• support website functionality;
• improve the structure, performance and relevance of our website;
• analyze website traffic and user interaction;
• provide more relevant content and communications, where permitted by law.

Where required by applicable law, we will request your consent before using non-essential cookies or similar tracking technologies. Visitors are provided with clear information about the purpose of cookies and, where required, the ability to accept or refuse them.

We use the information we collect to:

• provide and maintain our website, services and digital materials;
• process your requests, inquiries and transactions;
• improve and personalize your experience;
• communicate with you about Entvex services, updates and opportunities;
• send you marketing communications, where you have provided consent;
• respond to your inquiries and support requests;
• monitor and analyze website usage and interaction patterns;
• detect, prevent and respond to fraud, misuse or unauthorized access;
• comply with applicable legal obligations.

We do not sell your personal information. Your information may be indirectly shared with our service providers solely for the purpose of providing our services to you. This includes:

Third-Party Tools and Service Providers

We may use trusted third-party tools and service providers to operate our business, deliver our services, manage communications, analyze website performance and support AI-enabled workflows. These may include:

• Google Analytics 4 for website analytics and usage insights;
• Odoo for customer relationship management and marketing automation;
• Microsoft 365 & Google Workspace for data and information storage, team communication, project collaboration, email and productivity tools;
• Hetzner, Microsoft Azure, Google Workspace and AWS for cloud infrastructure and hosting;
• OpenAI and Anthropic for AI service integration and processing, where applicable;
• Online Banking solutions for payment processing, where applicable.

These service providers may process personal data only for the purposes for which they are engaged by Entvex and in accordance with applicable contractual and legal obligations. We take reasonable measures to work with service providers that maintain appropriate privacy, confidentiality and security standards.

Business Partners

We may share your information with business partners only where necessary and appropriate, including:

• with your consent;
• for joint marketing initiatives, where permitted by law;
• to provide integrated services requested by you or your organization.

We do not sell your personal data to business partners.

Legal Requirements

We may disclose your information where necessary to:

• comply with applicable laws and regulatory obligations;
• respond to lawful requests from public authorities, courts or regulators;
• protect the rights, property and interests of Entvex, our clients, users or partners;
• prevent, detect or respond to fraud, misuse, security incidents or illegal activity.

We implement appropriate technical and organizational measures to protect your personal information, including:

• encryption of data in transit and, where applicable, at rest;
• access controls, including role-based access and multi-factor authentication where appropriate;
• secure cloud infrastructure and trusted technology providers;
• regular review of security practices;
• employee awareness of data protection and privacy requirements;
• backup, recovery and incident response procedures.

Subject to applicable law, you may have the right to:

• access your personal information;
• correct inaccurate or incomplete information;
• request deletion of your information;
• object to or restrict certain processing activities;
• request data portability, where applicable;
• withdraw consent where processing is based on consent;
• lodge a complaint with a competent supervisory authority.

Your information may be transferred to and processed in countries other than your country of residence. Where this occurs, we take reasonable measures to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

Our website and services are not intended for children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we may:

• post the updated Privacy Policy on this page;
• update the “Last updated” date;
• notify you of material changes where appropriate.

As Entvex may use AI-enabled tools and workflows in its services and internal operations, personal data may be processed with the support of AI or machine learning systems where appropriate. When using AI-enabled processing, we aim to ensure that:

• only the data necessary for the relevant purpose is used;
• processing is limited to the purposes described in this Privacy Policy;
• appropriate confidentiality, security and access controls are applied;
• AI-supported outputs remain subject to appropriate human review where they may affect business decisions, client work or service delivery;
• reasonable measures are taken to reduce inaccurate, unfair or inappropriate outcomes.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@entvex.com | +7 777 515 1001

Address: E02E4H3, Kazakhstan

We will respond to your request within the timeframe required by applicable law. For urgent privacy concerns, please mark your email as “URGENT, Privacy Request.”

This policy was last updated on 18 May 2026.